witam.
mam problem i nie wiem co zrobic dlatego tez stwierdzilem, ze zapytam sie na forum
mam nadzieje, ze dzial jest odpowiedni.
14/09/2012 w jednym sklepie internetowym (znajdujacym sie w anglii) zlozylem zamowienie.
z niewiadomych przyczyn wszystko bylo za 1£ (jakis blad? tego nie wiem)
zakupilem wiec pare rzeczy.
pieniadze wyslalem od razu ktore pobrali.
teraz status zamowienia, to: ' Acknowledged' oraz 'Awaiting packing'.
jednak dostalem maila:
Cytat:
We are contacting you with regard to your recent order, which unfortunately was placed during a website update. This update briefly set the prices of these kits at £1 instead of their correct price, and our system is set to query such orders prior to them being released for picking.
The total value of your order should have been £**, so we will need to charge you the difference of £** before this order can be packed and shipped via our UPS Express service. Please don't hesitate to contact us and we will be happy to arrange this. Alternatively, if you wish to cancel the order and receive a full refund, again please contact us and we will be happy to perform this for you.
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co mozna zrobic w takiej sytuacji?