M
Micek
Użytkownik
- Dołączył
- 07.2005
- Odpowiedzi
- 46
Witam, w czasie lotu do Rio przez NYC mój bagaż został opóźniony i uszkodzony. Złożyłem stosowne formularze, zgłoszenia, paragony itp. 13 marca dostałem oto taka infromacje:
Thank you for contacting Delta Air Lines. We appreciate your prompt response with the requested details.
We have requested international payment of $908.40. We ask that you please allow up to 30 days for processing; however, be mindful that our payments team will process your wire transfer as soon as your bank details have been verified.
If you have not received payment after 30 days have passed, please let us know via reply to this email and your case will be reopened for further review.
As always, we thank you for selecting Delta and look forward to welcoming you on many future flights.
Sincerely,
Isabela Rodrigo
Claims Manager
Customer Care - Baggage
Delta Air Lines
Około 15 kwietnia upomniaem sie o przelew, Pani powiedziała ze napisze do działu przelewów międzynarodowych. Po czym dzisiaj dostałem taką wiadmość:
Thank you so kindly for writing us back and please accept my apology for the delays.
I have coordinated this to our International Payments Team. We ask that you please allow up to 30 days for processing; however, be mindful that our payments team will process your wire transfer as soon as your bank details have been verified.
If you have not received payment after 30 days have passed, please let us know via reply to this email and your case will be reopened for further review.
As always, we thank you for selecting Delta and look forward to welcoming you on many future flights.
Sincerely,
Isabela Rodrigo
Claims Manager
Customer Care - Baggage
Delta Air Lines
Jakie mogę poczynić kroki aby zapłacili co mi sie należy?
Thank you for contacting Delta Air Lines. We appreciate your prompt response with the requested details.
We have requested international payment of $908.40. We ask that you please allow up to 30 days for processing; however, be mindful that our payments team will process your wire transfer as soon as your bank details have been verified.
If you have not received payment after 30 days have passed, please let us know via reply to this email and your case will be reopened for further review.
As always, we thank you for selecting Delta and look forward to welcoming you on many future flights.
Sincerely,
Isabela Rodrigo
Claims Manager
Customer Care - Baggage
Delta Air Lines
Około 15 kwietnia upomniaem sie o przelew, Pani powiedziała ze napisze do działu przelewów międzynarodowych. Po czym dzisiaj dostałem taką wiadmość:
Thank you so kindly for writing us back and please accept my apology for the delays.
I have coordinated this to our International Payments Team. We ask that you please allow up to 30 days for processing; however, be mindful that our payments team will process your wire transfer as soon as your bank details have been verified.
If you have not received payment after 30 days have passed, please let us know via reply to this email and your case will be reopened for further review.
As always, we thank you for selecting Delta and look forward to welcoming you on many future flights.
Sincerely,
Isabela Rodrigo
Claims Manager
Customer Care - Baggage
Delta Air Lines
Jakie mogę poczynić kroki aby zapłacili co mi sie należy?